Hennessy Hammocks are easy to use, durable, and generally trouble free. But, sometimes, you have questions that don't have obvious answers. Let's see if we can direct you to the right place.
Information about setting up hammocks in general, plus specific information about models and accessories.
Our devoted users have sent us their advice for using Hennessy Hammocks under many conditions and situations.
Frequently Asked Questions: this is a good place to look if your questions aren't answered elsewhere on the site.
You have ten days to return your hammock, no questions asked.
Our hammocks are guaranteed against defects in materials and workmanship for one year. Damage due to wear and tear can be repaired for a reasonable charge. Check your hammock stuff sack for weight limit and remember that our hammocks are guaranteed for use by one person.
We can repair your hammock outside of warranty, if possible, for a reasonable charge.
For more specific information, please see the Warranty and Repairs page where you'll find details about obtaining parts, returning your hammock, how to get a refund, etc.
We ship to most places in the world. We can ship from Canada, USA, New Zealand, Austraila, and London. Tracking numbers are sent out the second day. A copy of your receipt will be sent to you by email.
We respect your privacy and work hard to protect it. This page describes our policy.
1-888-539-2930 (toll-free in North America)
Or, use our website form.
A Special Message to Our CustomersIt has been a strange summer but we’ve had so much positive feedback from customers about the wonderful times they have had out camping in their hammocks. There’s still time to get out there before the weather changes. We just want you to know that we are here if you have any questions.
Our shippers in the US, Canada, UK, and EU have done a wonderful job of shipping in a timely way; however, holiday shopping is starting to rev up already with more people shopping online. We encourage people to order early to be sure they get their gear on time.